Frequently Asked Questions

Priority Conferencing would like to assist you with any questions that you may have about our conference calling services. Please take advantage of our customers assistance service if you need further clarification after reading these answers. We do not want to leave you with any doubt whatsoever that we are the best choice for your company and we mean it!

GENERAL

Registration, available over the phone or on the web, takes only a few minutes. There is a registration form available on our website that results in quick account activation or, if you're in a rush to make a conference call right this minute, give us a call to expedite the process.

With a toll-free number and pass code, our exclusive toll-free conference call service allows the host company to cover the costs of all incoming calls so conferees don't incur the long-distance charges. Many clients take advantage of this easy-to-use service because it provides associates with a higher degree of professional courtesy.

However, our direct dial-in service provides clients that much needed conferencing bridge without the costs of each participant's long-distance bill. Also with a number and pass code, this service is particularly useful when conferees already have specific, inexpensive long-distance plans.

Using a toll-free number provides your customers and associates with the professional courtesy they deserve. Offering an easy, inexpensive way to join a conference furnishes callers with an inviting sense of respect that goes a long way in the business world. It shows you are serious. It shows you mean business. It shows you care.

At Priority Conferencing, we care about our clients. Because our clients' satisfaction is our number one priority, we aim to provide top-of-the-line, easy-to-use conferencing services with competitive pricing and great customer support so your business can have all the tools needed to flourish in a communication-based era. In this day in age, we know how important communication is. We also know every minute counts and that's why we're driven to provide you with the best communication services on the market today.

Just as you care about your clients, we care about ours.

In today's make-or-break business climate wrought with economic turmoil, every business manager, from the international corporations to the one-man operations, is looking to cut costs wherever possible. Priority Conferencing allows business leaders to maintain exceptional communication services — a necessity in today's market — without breaking the bank. Beyond our multitude of service options available at highly competitive prices, we are here to serve you. Unlike other bottom-line-driven companies, we are focused on providing outstanding customer service that allows clients to build their businesses with worry-free ease.

TECHNICAL FEATURES

Yes. You can even have a CD with the entire discussion mailed to your office!

In addition to our 5-star rated audio conferencing services, we also provide web and video conferencing services. Either call us or visit Priority Meeting for our very competitive packages.

No. All accounts are permitted to make unlimited conference calls.

There is no limit to the amount of time you can spend in a conference call.

Yes.

Yes.

Yes.

No. The service is always on, waiting for you to call in. We provide you with a toll-free or direct dial number and you are free to host your conferences whenever you want.

No. Simply pick up your phone and dial!

Many "affordable" conference call companies claim to have the lowest price but they use voice over IP (VOIP) which is very often a frustrating experience for your conference call participants.

Hundreds. If you need more, please contact us and we will offer you a special package.

If you need help, there is an operator ready to assist you. Or, call in for tech support prior to your call.

Yes. Please note that some mobile phone service providers charge for use of air-time, long distance, or other charges.

PAYMENT

We invoice you at the end of the month (only if you have made a call during that month).

No. We understand client needs and do not charge you for not making a call. Note that many companies will charge you for not using their service during a given month. With Priority Conferencing, there are no contracts or minimums.

DEFINITIONS

"Conference bridge" is the term used to describe a type of telecommunications conferencing equipment. It is used to connect three or more telephone lines so that everyone can participate in the same phone call. When you and your conference call attendees phone into the specified number, you're all being connected thanks to the bridge. Priority Conferencing has one of the most sophisticated and modern bridges in the country which is why our clients find it so easy to use and get such great clarity, even with many people on the call.

The moderator (sometimes called a leader) is the participant who is hosting the conference call. As a representative of your company (or organization of any type), this person usually hosts and facilitates the conference or event.